PATIENT REFERENCE GROUP
TERMS OF REFERENCE
All registered patients are invited to join the College Lane Surgery Patient Reference Group.
You are encouraged to complete a registration form and pass it to reception and your details will be saved on a database at the practice.
The terms of reference determined by the group are as follows:
· To be an active voice for the patients of College Lane Surgery.
· To publicise existing services to patients via newsletters, posters etc.
· To work with the practice as it develops new services, contributing ideas.
· To help the practice clinical and management team to sustain an excellent service for
Patients at College Lane Surgery.
A task focused PRG has, so far, proved to be more effective. It has the advantage of inclusivity; each time there is a new area or development we can recruit members via the Virtual group. This approach also maintains interest and enthusiasm and provides opportunities for different patients to participate.
The results of Patient Surveys, Newsletters and a PRG form are available on the surgery website.