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GP Patient Survey Results 2020

94% say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice appointment  

97% were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment  

97% had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment  

95% felt their needs were met during their last general practice appointment  

92% describe their overall experience of this GP practice as good  

About Ackworth

Ackworth is a lovely semi-rural village in West Yorkshire with excellent state primary schools and a large Independent school (3-18 years).

There is a thriving community, churches and shops and excellent transport links to Leeds, York, the M62 and the A1.

Medical Receptionist

Medical Receptionist

An exciting opportunity has arisen for a Medical Receptionist to join an established, experienced and dedicated team at College Lane Surgery in Pontefract

We are a well-established training practice providing general medical services for our ever growing practice list of over 10,000 patients.

The successful candidate will be a highly flexible person with office and reception skills. A high standard of computer skills, a good telephone manner and the ability to communicate with others are essential. This role is demanding and varied.

We are a fully computerised Practice, utilising SystmOne, Ardens and AccuRx suite of tools.

Our modern premises include a newly renovated branch surgery in Thorpe Audlin.

Salary:

Depending on experience

Contract:

Permanent

Working pattern:

Part-time

NHS Jobs:

Job Advert (jobs.nhs.uk)

Key Responsibilities

  • Managing patient enquiries and appointment bookings
  • To ensure accurate efficient record keeping and filing and maintenance of medical record or data in whatever form the practice received or generates it
  • To liaise with hospitals and other providers regarding patients
  • To receive incoming and initiate outgoing telephone calls to assist with prompt and appropriate communications with others, taking messages and dealing with queries appropriately
  • To electronically and manually file patient correspondence into medical records.
  • To assist with the gathering of statistics and information when required
  • To provide cover for members of the team during periods of sickness and annual leave
  • Reviewing medical records and producing accurate summaries of patients past medical history
  • To ensure practice premises including waiting rooms, consulting rooms and offices are always kept in an organised and tidy condition, safeguarding patients, staff and visitors
  • You will contribute to the security and safety of the practice buildings and property when on duty
  • To attend meetings
  • To assist with other clerical and administrative duties as required

Sound Interesting?

Mrs Kirsty Farrar (Practice Manager)

kirsty.farrar@nhs.net

or

Mrs Jill Nicholls

01977 611023

Alternatively contact us via the online form on our website.