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Online Services

Appointments

Online Consultations

For routine, non-urgent GP services, you can now consult with the surgery online. Engage Consult allows you to contact us for non-urgent problems or administrative requests and if required, a member of our team will get back to you in an appropriate timeframe.

If you would like to submit an Online Consultation request then please follow the link below:

Online GP Services

Appointments - Book via the NHS App or Online 

You can now book and cancel face to face, video and telephone consultations online.  Video and telephone consultations can be a very convenient way to consult with your GP surgery. Booking appointments online for routine problems is also a much easier way to manage your appointments without the need to phone the surgery.

Get the NHS App

The NHS App is a fantastic way to book appointments, request repeat medications and access your GP medical record. If you would like to have access these features 24/7 from smart device, please download the NHS app from the App Store or on Google Play.

The NHS App will walk you through the sign up and verification process without the need to present any identity or proof of address documentation to the surgery.

Alternatively, you can sign up via the surgery. You will need a log in and password from the reception staff.  Please request this at reception, providing personal identification to validate your request in person.  The log in credentials are unique to each person and will not be given out to anyone other than the patient to protect confidentiality and access to their medical record. 

Remember you can also order repeat prescriptions on-line.

To download the NHS App, please follow the link below:

NHS App

Alternatively, to make an appointment by telephone please call 01977 611023 or visit reception at College Lane Surgery. A number of GP appointments are bookable in advance but most are released daily at 08:00.

Appointments with the practice nurse are bookable further in advance. Appointments for specialised services are bookable further ahead – for example minor operations, diabetes checks or antenatal care.

You can request a specific doctor/nurse and we will try our best, but sometimes it may mean that you have to wait a little longer to be seen. You will be advised about the availability of a different doctor/nurse.

Electronic Prescribing

**PLEASE BE AWARE THAT WE DO NOT ACCEPT PRESCRIPTION REQUESTS VIA ANY ORGANISATIONS SUCH AS ECHO, PHARMACY2U, BOOTS ETC. ALL PRESCRIPTION REQUESTS MUST BE MADE VIA SYSTEM ONLINE OR AT THE SURGERY.**

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
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Summary Care RecordAccess your Summary Care Record

Welcome to College Lane Surgery Website 

Coronavirus (COVID-19) latest information

Important information about the coronavirus (COVID-19)

How GP practices in Wakefield will be working to tackle coronavirus

The ongoing coronavirus pandemic has put an increased demand on primary care services in Wakefield.

As a result of this, and in line with NHSE and Government guidance, patients should not attend their GP surgery without an appointment and should make contact by telephone. Alternatively patients can make contact with the surgery using online services or the NHS App.

Online GP Services

NHS App

We have taken steps to ensure we can continue to offer medical services to our patients by finding new ways of working. We are carrying out telephone, video and online consultations and can reassure patients that if it is deemed clinically necessary following a remote consultation, you will be offered a face to face assessment.

Please see our appointment section or online services section for more information about other ways you can continue to access our services.

We have implemented measures within practice in line with guidance to try and protect patients and staff. This includes social distancing measures and we request patients adhere to these where possible if you are invited down to the surgery.

As you will be able to appreciate, this is an unprecedented time so your cooperation, understanding and patience are greatly appreciated. Please continue to keep up to date with the latest advice around coronavirus on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/

Rescue pack requests - Covid-19

We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD). We are not currently changing our usual advice about emergency supplies of antibiotics and steroids. The main reason for this is that we understand neither would help in the early stages of a COVID-19 (coronavirus) infection and people might delay seeking advice if they became increasingly short of breath.

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://www.111.nhs.uk/covid-19 before doing anything else.

We are getting increased demand for inhalers from people who have not had inhalers for several years. This is not recommended and inhalers should only be restarted if your symptoms have returned. Please only request inhalers if you are currently using them and please visit Asthma UK www.asthma.org.uk or British Lung Foundation www.blf.org.uk for further information.

We would also like to reassure you that the large majority of people, even with underlying risk factors, will have a mild to moderate illness and recover well. Further information and advice can be found at the following link: https://www.nhs.uk/conditions/coronavirus-covid-19/


Principle


General Data Protection Regulation (GDPR)

The new data protection regulation requires the practice to raise awareness of what personal data we hold, how we collect this data and who this data is shared with. We have a new patient privacy notice which you may wish to read Patient Privacy Notice.

We also have available a young person friendly version of the patient privacy notice, Young Persons Privacy Notice.

DAA

   

(Site updated 22/09/2020)

Contact Details

College Lane Surgery

Contact Telephone

01977 611023
111

Thorpe Lane Branch

Contact Telephone

01977 611023
111

Surgery Address

Contact Telephone

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website