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Online Services

Appointments

Online Consultations

For routine, non-urgent GP services, you can now consult with the surgery online. Engage Consult allows you to contact us for non-urgent problems or administrative requests and if required, a member of our team will get back to you in an appropriate timeframe.

If you would like to submit an Online Consultation request then please follow the link below:

Online GP Services

Appointments - Book via the NHS App or Online 

You can now book and cancel face to face, video and telephone consultations online.  Video and telephone consultations can be a very convenient way to consult with your GP surgery. Booking appointments online for routine problems is also a much easier way to manage your appointments without the need to phone the surgery.

Get the NHS App

The NHS App is a fantastic way to book appointments, request repeat medications and access your GP medical record. If you would like to have access these features 24/7 from smart device, please download the NHS app from the App Store or on Google Play.

The NHS App will walk you through the sign up and verification process without the need to present any identity or proof of address documentation to the surgery.

Alternatively, you can sign up via the surgery. You will need a log in and password from the reception staff.  Please request this at reception, providing personal identification to validate your request in person.  The log in credentials are unique to each person and will not be given out to anyone other than the patient to protect confidentiality and access to their medical record. 

Remember you can also order repeat prescriptions on-line.

To download the NHS App, please follow the link below:

NHS App

Alternatively, to make an appointment by telephone please call 01977 611023 or visit reception at College Lane Surgery. A number of GP appointments are bookable in advance but most are released daily at 08:00.

Appointments with the practice nurse are bookable further in advance. Appointments for specialised services are bookable further ahead – for example minor operations, diabetes checks or antenatal care.

You can request a specific doctor/nurse and we will try our best, but sometimes it may mean that you have to wait a little longer to be seen. You will be advised about the availability of a different doctor/nurse.

Electronic Prescribing

**PLEASE BE AWARE THAT WE DO NOT ACCEPT PRESCRIPTION REQUESTS VIA ANY ORGANISATIONS SUCH AS ECHO, PHARMACY2U, BOOTS ETC. ALL PRESCRIPTION REQUESTS MUST BE MADE VIA SYSTEM ONLINE OR AT THE SURGERY.**

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Welcome to College Lane Surgery Website 

Coronavirus (COVID-19) latest information

Important information about the coronavirus (COVID-19)

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

What to do if you have coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do. https://111.nhs.uk/covid-19/  

What to do if you need medical help for another reason

If you need medical help not related to coronavirus, do not go to places like a GP surgery, pharmacy or hospital.

  • For health information and advice, use the NHS website or check your GP surgery website.
  • For urgent medical help, use the NHS 111 online service. Only call 111 if you're unable to get help online.
  • For life-threatening emergencies, call 999 for an ambulance.

 Read more advice about getting medical help at home.

 Advice for people at high risk

 If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.

 These include:

  • not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • avoiding close contact with other people in your home as much as possible

Read the full advice on protecting yourself if you're at high risk from coronavirus on GOV.UK.

Who is at high risk?

You may be at high risk from coronavirus if you:

  • have had an organ transplant
  • are having certain types of cancer treatment
  • have blood or bone marrow cancer, such as leukaemia
  • have a severe lung condition, such as cystic fibrosis or severe asthma
  • have a condition that makes you much more likely to get infections
  • are taking medicine that weakens your immune system
  • are pregnant and have a serious heart condition

 Information:

If you're at high risk, you will be contacted by the NHS by Sunday 29 March 2020. Do not contact your GP or healthcare team at this stage – wait to be contacted.

Rescue pack requests - Covid-19

We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD). We are not currently changing our usual advice about emergency supplies of antibiotics and steroids. The main reason for this is that we understand neither would help in the early stages of a COVID-19 (coronavirus) infection and people might delay seeking advice if they became increasingly short of breath.

Please do not contact your GP practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to 111.nhs.uk/covid-19 before doing anything else.

We are getting increased demand for inhalers from people who have not had inhalers for several years. This is not recommended and inhalers should only be restarted if your symptoms have returned. Please only request inhalers if you are currently using them and please visit Asthma UK www.asthma.org.uk or British Lung Foundation www.blf.org.uk for further information.

We would also like to reassure you that the large majority of people, even with underlying risk factors, will have a mild to moderate illness and recover well. Further information and advice can be found at the following link: https://www.nhs.uk/conditions/coronavirus-covid-19/

How GP practices in Wakefield will be working to tackle coronavirus - WCCG

How GP practices in Wakefield will be working to tackle coronavirus

The ongoing coronavirus pandemic has put an increased demand on primary care services in Wakefield.

As a result of this, and in line with last week’s government’s guidelines about staying at home to stop the spread of the virus, patients should not attend their GP surgery without an appointment and should make contact by telephone – but only when necessary.

If you do have a confirmed face-to-face appointment with a clinician, you may be asked to see them at a neighbouring GP practice to the one you would usually attend.

This is because some practices will be closed or reorganising themselves to effectively cope with increased demand and suspected coronavirus (COVID-19) patients.

These changes will begin to take effect from Tuesday 31 March.

The location at which you will be seen will always be communicated to you by your clinical team who you will always be able to contact via your usual GP practice number.

As you will be able to appreciate, this is an unprecedented time so your cooperation, understanding and patience are greatly appreciated. Please continue to keep up to date with the latest advice around coronavirus on the NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/

DAA

   

(Site updated 21/05/2020)

Contact Details

College Lane Surgery

Contact Telephone

01977 611023
111

Thorpe Lane Branch

Contact Telephone

01977 611023
111

Surgery Address


Contact Telephone

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