We want to ensure patients, their families and carers are represented and heard from at all stages of their treatment.

Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager or deputy and one or more of the GPs from a practice. PPGs meet on a regular basis to discuss the services on offer, and how improvements can be made for the benefit of patients and the practice.

The beauty of PPGs is that there is no set way in which they work - the aims and work of each group entirely depends on local needs - but they all have the aim of making sure that their practice puts the patient, and improving health, at the heart of everything it does.

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we have a PPG so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received.

If you are happy for us to contact you occasionally by email please complete the form below to open the sign-up form and complete all the fields.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

All registered patients are invited to join the College Lane Surgery Patient Participation Group. 

You are encouraged to complete registration via the online form above. 

The terms of reference determined by the group are as follows:

• To be an active voice for the patients of College Lane Surgery
• To publicise existing services to patients via newsletters, posters etc.
• To work with the practice as it develops new services, contributing ideas.
• To help the practice clinical and management team to sustain an excellent service for patients at College Lane Surgery.